Mobile App issue

Major incident Mobile app
2026-07-31 12:12 BST · 1 hour

Updates

Resolved

Hello,

We appreciate your patience as we worked to resolve the issue concerning the mobile app.

We are pleased to inform you that the matter has now been successfully resolved. We apologise for any inconvenience this may have caused and are grateful for your understanding and cooperation during this time.

Should you have any further questions or concerns, please do not hesitate to contact us.

Thank you once again for your patience and continued support.

Wishing you a pleasant day.

July 31, 2026 · 13:12 BST
Investigating

Hello,
 
Thank you for your patience we are looking into this issue and will have an update as soon as possible.

We will advise as soon as all is resolved.

July 31, 2026 · 12:42 BST
Issue

Hello,

Thank you for your email.

We have identified an issue with the mobile app and are currently working to resolve this.

We will ensure that we update you as soon as possible.

Thank you for your understanding.

July 31, 2026 · 12:12 BST

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