Invoice creation

Minor incident SmartPay (Accounts Receivable)
2026-06-15 11:16 BST · 1 hour, 40 minutes

Updates

Resolved

Hello, 
 
We appreciate your patience as we worked to resolve the issue concerning invoice creation.
 
We are pleased to inform you that the matter has now been successfully resolved. We apologise for any inconvenience this may have caused and are grateful for your understanding and cooperation during this time.
 
Should you have any further questions or concerns, please do not hesitate to contact us.
 
Thank you once again for your patience and continued support.
 
Wishing you a pleasant day.

June 15, 2026 · 12:56 BST
Monitoring

Hello,
 
Thank you for your patience whilst we looked into this.

We have identified the issue and this will be resolved as soon as possible.

We will advise as soon as all resolved.

June 15, 2026 · 12:14 BST
Monitoring

Hello,
 
Thank you for your patience whilst we looked into this.

We have identified the issue and this will be resolved as soon as possible.

We will advise as soon as all resolved.

June 15, 2026 · 11:45 BST
Investigating

Hello,

We hope this email finds you well.

We have identified an issue with invoice creation and are currently working to resolve this.

We will ensure that we update you as soon as possible.

Thank you for your understanding.

June 15, 2026 · 11:16 BST

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