Mobile app error

Hello,

We appreciate your patience as we worked to resolve the issue concerning the mobile app.

We are pleased to inform you that the matter has now been successfully resolved. We apologise for the inconvenience this caused. Thank you for your patience and understanding as we continue to invest in keeping the TEG platform secure, resilient and reliable.

Should you have any further questions or concerns, please do not hesitate to contact us.

Thank you once again for your patience and continued support.

Wishing you a pleasant day.

Hello,

The issue is currently under investigation. We will provide an update as soon as we are able to share more information.

We apologise for the inconvenience this caused.

Thank you for your patience and understanding as we continue to invest in keeping the TEG platform secure, resilient and reliable.

Hello,

Thank you for your patience.

We do not currently have an update to share, but as soon as we do, we will let you know.

We apologise for the inconvenience this caused. Thank you for your patience and understanding as we continue to invest in keeping the TEG platform secure, resilient and reliable.

You will receive an update as soon as the incident is resolved.

Hello,

The issue is currently under investigation. We will provide an update as soon as we are able to share more information.

We apologise for the inconvenience this caused.

Thank you for your patience and understanding as we continue to invest in keeping the TEG platform secure, resilient and reliable.

Hello,

Thank you for your patience.

We do not currently have an update to share, but as soon as we do, we will let you know.

We apologise for the inconvenience this caused. Thank you for your patience and understanding as we continue to invest in keeping the TEG platform secure, resilient and reliable.

You will receive an update as soon as the incident is resolved.

Hello,

Thank you for your patience.

We do not currently have an update to share, but as soon as we do, we will let you know.

We apologise for the inconvenience this caused. Thank you for your patience and understanding as we continue to invest in keeping the TEG platform secure, resilient and reliable.

You will receive an update as soon as the incident is resolved.

Hello,

Thank you for your patience.

We do not currently have an update to share, but as soon as we do, we will let you know.

Thank you again.

Hello,

Thank you for your patience while we looked into this matter.

Our team is actively investigating the issue. We will advise you again once this has been fully resolved.

Yours sincerely,

Hello,

Thank you for your patience.

We’re investigating the issue and will provide an update as soon as it’s resolved.

We appreciate your understanding and will be in touch shortly.

Kind regards,

Hello,

Thank you for your patience while we investigate this matter.

We are still working to resolve this issue.

We appreciate your understanding and will be in touch shortly.

Kind regards,

Hello,

Thank you very much for your patience while we look into this.

Our team is actively investigating the issue and we’ll be in touch as soon as it’s been resolved or we have an update to share.

Thank you again for bearing with us. We’ll be in contact shortly.

Kind regards,

Hello,

Thank you for your patience.

We’re investigating the issue and will provide an update as soon as it’s resolved.

We appreciate your understanding and will be in touch shortly.

Kind regards,

Hello,

Thank you for your patience while we look into this.

Our team is currently investigating the issue and will provide an update as soon as it has been resolved.

We appreciate your understanding and will be in touch shortly.

Kind regards,

Hello,

We hope you are well.

We have identified an issue with the mobile app alerts, notifications and server errors and we are currently working to resolve this.

We will ensure that we update you as soon as possible.

Thank you for your understanding.