SmartPay Error

Major incident Finance Manager (Account Receivable) Finance Manager (Accounts Payable)
2026-01-07 16:24 GMT · 2 hours, 11 minutes

Updates

Resolved

Hello,

We appreciate your patience as we worked to resolve the issue concerning SmartPay.

We are pleased to inform you that the matter has now been successfully resolved. We apologize for any inconvenience this may have caused and are grateful for your understanding and cooperation during this time.

Should you have any further questions or concerns, please do not hesitate to contact us.

Thank you once again for your patience and continued support.

Wishing you a pleasant day.

January 7, 2026 · 18:35 GMT
Investigating

Hello,

Thank you for your patience whilst we looked into this.

We have identified the issue and this will be resolved as soon as possible.

We will advise as soon as all resolved.

January 7, 2026 · 17:31 GMT
Investigating

Hello,

Thank you for your patience.

We are looking into this issue and will have an update as soon as possible.

Thank you again,

January 7, 2026 · 16:57 GMT
Investigating

Hello,

I hope you are well.

We have identified an issue with SmartPay and are currently working to resolve this.

We will ensure that we update you as soon as possible.

Thank you for your understanding.

January 7, 2026 · 16:24 GMT

← Back