SmartPay error

Major incident Finance Manager (Accounts Payable)
2025-09-24 14:42 BST · 1 hour, 57 minutes

Updates

Resolved

Hello,

We appreciate your patience as we worked to resolve the issue concerning SmartPay.

We are pleased to inform you that the matter has now been successfully resolved. We apologize for any inconvenience this may have caused and are grateful for your understanding and cooperation during this time.

Should you have any further questions or concerns, please do not hesitate to contact us.

Thank you once again for your patience and continued support.

Wishing you a pleasant day.

September 24, 2025 · 16:37 BST
Monitoring

Hello,

Thank you for your patience whilst we looked into this.

We have identified the issue and this will be resolved as soon as possible.

We will advise as soon as all resolved.

September 24, 2025 · 15:46 BST
Investigating

Hello,

Thank you for your patience whilst we looked into this.

We are looking into this issue and will have a resolution as soon as possible.

We will advise as soon as all resolved.

September 24, 2025 · 15:16 BST
Investigating

Hello,

Thank you for your email.

We have identified an issue with SmartPay accounts payable and are currently working to resolve this.

We will ensure that we update you as soon as possible.

Thank you for your understanding.

September 24, 2025 · 14:57 BST

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