Mobile App login Issue

Major incident Exchange
2025-07-08 14:52 BST · 1 hour, 42 minutes, 1 second

Updates

Resolved

Hello,

We appreciate your patience as we worked to resolve the issue concerning mobile app login.

We are pleased to inform you that the matter has now been successfully resolved. We apologize for any inconvenience this may have caused and are grateful for your understanding and cooperation during this time.

Should you have any further questions or concerns, please do not hesitate to contact us.

Thank you once again for your patience and continued support.

Wishing you a pleasant day.

July 8, 2025 · 16:30 BST
Investigating

Hello,

Thank you for your email.

We have identified an issue with app login and are currently working to resolve this.

A further update will be provided within 30 minutes.

Thank you for your understanding.

July 8, 2025 · 16:17 BST

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