Mobile App Accounting Issue

Minor incident Accounting
2023-06-23 13:00 BST · 1 week, 5 days, 1 hour, 11 minutes

Updates

Resolved

Good afternoon,

I am pleased to confirm that the issue with the mobile apps has now been resolved.

Thank you for your patience.

July 5, 2023 · 14:09 BST
Investigating

Good afternoon,

Thank you for your patience. We are still investigating the route cause of the mobile app issue but have managed to isolate this to specific users. Once identified, a fix and update will be released. We will send an update in 1 hour.

June 23, 2023 · 16:17 BST
Investigating

Good afternoon,

We are still investigating the issue with accounting on mobile apps.

Thank you for your patience. We will send an update in 1 hour.

Kind regards,
TEG Support Team

June 23, 2023 · 15:39 BST
Investigating

Good afternoon,

We are still investigating the issue with accounting on mobile apps.

Thank you for your patience. We will send an update in 1 hour.

Kind regards,
TEG Support Team

June 23, 2023 · 14:39 BST
Investigating

Good afternoon,

Thank you for your patience.

We are still investigating the issue with accounting on mobile apps.

We will keep you updated.

Kind regards,
TEG Support Team

June 23, 2023 · 13:37 BST
Issue

Good afternoon,

We are aware that some users are experiencing an issue with accounting software on mobile apps.

We are currently investigating and will provide an update in the next 30 minutes.

Apologies for any inconvenience this may cause.

Kind regards,
TEG Support Team

June 23, 2023 · 13:00 BST

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